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Gate Tick Sheets

In A Scale, A3 A4 Forum, Gates, HCS 2012 by GMB x54 Communications

It has come to our attention that the company this week (16th May) has introduced their Gate Tick Sheets at Terminal 5, which includes the Team Leader / Boarder 1 name. On top of this further reports have reached your reps that ePSFRs are being monitored in Terminal 3 and possible PPLs are being raised if the ePSFR isn’t being …

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A3/A4 Forum Agenda Items 11th March 2015

In A Scale, A3 A4 Forum, Industrial Relations by GMB x54 Communications

BRANDS Questions for Brands for when they attend – hopefully this month if possible 1) Priority tags – are they a cabin entitlement? We originally told not for card holders unless in premium cabins but now in brief being told give to Gold ECH so we are confused? 2) We would like to request ‘verbal abuse will not be tolerated’ …

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A3/A4 Forum Agenda Items for 11th Feb 2015

In A3 A4 Forum by GMB x54 Communications

A3/A4 FORUM AGENDA 1. UNIFORM COLLECTION – clarity required about collecting uniform in company time 2. SKYFLYERS FORUM – Aunties have been informed that this year they will not be afforded a their usual Skyflyers Forum. Instead drop in session will be arranged. But this means that not all the aunties will be able to attend. 3. HEATHROW EXPRESS – …

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A3/4 IR forum Agenda for January

In A Scale, A3 A4 Forum by GMB x54 Communications

CHRISTMAS CATERING There was confusion over what was allowed on the vouchers – staff who didn’t want a cooked breakfast were charged for yogurt/musli/fruit. Staff on very early shifts did not get vouchers until too late due being issued by CSM and time CSM came in. We find it unacceptable that after nearly 7 years of being in T5 that …

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A3/A4 Forum Agenda items for 10th Dec 2014

In A Scale, A3 A4 Forum by GMB x54 Communications

1. CAR PARK PASSES a) Some staff no longer have car park passes, because they used the car park infrequently. Is it possible for these staff to be issued with a temporary car park pass for Christmas Day and late shifts Boxing Day, when there is no public transport available. b) Why are staff having to wait so long (4-6 …

A3/A4 Forum Agenda Items for 15th Oct 2014

In A Scale, A3 A4 Forum by GMB x54 Communications

A3/A4 FORUM AGENDA 1. PAY PORTAL – we would like reassurance that this is a secure service. This is an outside company, who have been passed our details. Should staff member permission of been sort? 2. HARASSMENT AND BULLYING – could you please clarify the process for raising a harassment and bullying allegation against an individual. 3. OMNISERVE – Is …

A3/A4 Forum Agenda Items. Discussed at 12th May 2014

In A Scale, A3 A4 Forum by GMB x54 Communications

1 HOMESTART- Which WG was this taken to for discussion? Rumours of 5 min extra at gate, is this official and where was this time decided and agreed? Why is the information in the briefs inconsistent and why have SCSA ‘s not been communicated to? Can we have a presentation at the forum? 2 MANDATORY BRIEF – as perviously agreed …

A3/A4 Forum 16th April 2014, Cranebank

In A Scale, A3 A4 Forum by GMB x54 Communications

AGENDA ITEMS 1. Thoughtful learning facilitator – What is this? – How were they chosen? – What grade are they? – Will they be training? – How are they different from AEST? 2. Customer service certificate – What is this? 3. Management style – generic aggressive behaviour i.e. At the gates 4. Disruption 1st and 5th of April – Badly …