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Outsourced IT Failures

In #DontTakeTheIT, Disruption by GMB x54 Communications

Disastrous computer failure could have been avoided says union. GMB, the union for aviation workers, has slammed British Airways (BA) over a disastrous computer failure that has left Heathrow at a standstill and passengers stranded. BA’s disastrous computer systems failure is another example of the shortcomings of BA IT systems since they made a number of staff redundant, and outsourced …

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Thank You

In Disruption, Thank You by GMB x54 Communications

Echoing the email from Andy Lord, the GMB Union would like to extend their thanks to our members who have or are continuing to work during the ongoing ATC disruption. Each time our GMB members deliver fantastic customer service, during sometimes difficult times. We welcome any feedback on this website on the handling of the recent disruption. Thank you once …

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Flight Disruption Update @16:40 7 Dec

In Disruption by GMB x54 Communications

Due to ongoing Air Traffic Control problems there is still major disruption from Heathrow and Gatwick airports. British Airways have announced many cancellations to its shorthaul operation this afternoon, with further delays and cancellations expected. National Air Traffic Services (NATS) are working on a fix to their computer systems, but this is not expected until at least 1800 UK time. …

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Flight Disruption In The UK

In Disruption by GMB x54 Communications

Due to an Air Traffic Control systems problem earlier today (7th December) there is significant disruption from all UK airports, including Heathrow and Gatwick. National Air Traffic Services (NATS) are currently working on the problem and hope to have it resolved soon, although further disruption is expected. British Airways have cancelled the majority of its shorthaul (European) and domestic services …

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Disruption Update 6 28th Oct 12:50

In Disruption, Storm 2013, Weather Updates by GMB x54 Communications

Weather conditions have improved over most of the UK and the flight operations are returning to normal (albeit with delays). Some European services may continue to suffer from additional cancellations as the storm moves away from the UK. We would like to thank all our members for their hard work in assisting disrupted passengers today. We do not anticipate any …

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Weather Warning 28th October – Update 5 09:25

In Disruption, Storm 2013, Weather Updates by GMB x54 Communications

As the weather conditions improve, we are still advising our members to use caution when travelling to or from work. National Rail and London Underground services are still experiencing disruption. There are also road closures and diversions in and around Heathrow as well as the wider London area. Disruption continues at Heathrow as well as other London airports. We will …

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Weather Warning 28th October – Update 4 07:30

In Disruption, Storm 2013, Weather Updates by GMB x54 Communications

Due to the current adverse weather conditions many services from and to Heathrow Airport are either cancelled or delayed (including several flights that have been diverted). There are also delays from other London airports. The latest flight information is available on ba.com or via the BA ESS Intranet. We are advising all our members to take extra caution if using …

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Weather Warning 28th October Update 3

In Disruption, Storm 2013, Weather Updates by GMB x54 Communications

Further to previous updates BA have been instructed by Heathrow Airport to reduce their flying schedule on Monday 28th October (along with all other airlines that fly from Heathrow) as follows: Between 0600 and 1100 a 20 per cent reduction in the schedule has been applied Between 1100 and 1600 a 10 per cent reduction in the schedule has been …